Andrew Ortega is the man & his team is awesome!! I did 2 loans with them & will do more when the time comes
Very helpful and professional. Heidi Elliot is a gem
Had a software glitch but got it worked out.
Jessica has managed several home purchases for us and is an impeccable, compassionate and thorough professional. At this point we would not trust anyone else to help us in these major (and often stressful) life decisions. We are technically an elderly couple and Jessica has done a superb job navigating all the difficult hurdles for us.
Laurie and her team were amazing!
Excellent service. Second time working with the WA First team. Would highly recommend to others.
Im very happy with the results of my mortgage refinance with Washington First. I do need help getting an electronic copy of the closing papers and procedures to access funds that are in a line of credit account.
Awesome easy experience!!
Chi was amazing!
Very professional and friendly, always provides answers for my concerns and helping through complicated paper works processes, with care.
Working with Jordan has been a great experience. Communication is fast and he’s very knowledgeable with any questions I have. Would recommend him to anybody.
Laurie made herself available to guide us along the full journey of finalizing our loan. She answered our multiple questions and was a bridge and buffer with the lenders as well as the title and escrow teams.
Excellent Service and results. Very Professional and we had a great overall experience.
Very good service Thanks
Did such an amazing job working with me and my brother. Seth and Kevin were so thorough and helped turn our mess of paperwork into a neat little package. We got our home!!
They are very professional, prompt and friendly
Im Buntha we say Thank you ð Laurie Ausmus she the best for helping me 5 stars
This was my 3rd time dealing with your corporation but this time it was very confusing and stressful but Mr Chi made it work and I do appreciate all the help.
The best service ever. Thank you
Eric, Grant & Christina were all absolutely wonderful. Couldn’t have asked for a more supportive team to walk me through this process!
Trust is very important in selecting a loan officer and/or mortgage loan company. I have gone to Brian Foster for help in the last three refinancing applications because I trust his intuition, his understanding of our personal needs, his diligence in researching the best options, being on top of things and dealing with questions. I appreciate the readiness of the escrow department in collecting necessary documents and facilitating the signing. We had the notary come to our residence at 7:30 p.m.
All I have to say is that Chi Nguyen was the key player in the buying of are home. Chi was very professional and on top it. Thank you Chi and WA First Joe & Connie Earll
Amazing customer service and wonderful people!! these folks really know what they are doing. I was very impressed with the communication and support.
It was truly my pleasure working with this efficient and effective team of experts in the field of home loans. Painless and even a little humorous- their all In a days work made me smile!!!
Lender has been a great help with our deal . Smooth transaction process guided by them . Great team . Goes beyond the limit
Navid Esmailzadeh was perfect!!! He was Very helpful and he was very patient, I really enjoyed working with him . Thank you so much for all your help!????
Navid Esmailzadeh was great to work with! He explained everything very clearly and made the whole experience quick and hassle free!
Simply fantastic customer service. Will recommend to all my friends and family. Laurie Ausmus was amazing to work with! Thank you!
All the hard work that andrew ortega heidi and the steppy team put into this and kept on it like it was a homework assignment for finals and college best job i’ve ever seen
Living in Texas and buying a house in Washington, I shopped my mortgage with several lenders. It was so refreshing to deal with this company. Where others were extremely confusing, my loan officer, Andrew Ortega, made everything crystal clear. He emailed me spreadsheets of my options and went through them with me line by line. Andrew and Heidi took care of me through the whole process and were very patient with my questions. Everything went smoothly, with no hiccups at all! These guys are very professional and I whole-heartedly recommend doing business with them!
I have worked with Tawny for over 10 years. She has always taken great care of my personal loan needs and also those of my client’s. We have always closed on time without any delays. I highly recommend her. She is a GEM!
Wes and everyone else who helped me were awesome! They never let me worry and they always had an answer to every question. Great experience!!
Laurie was absolutely a dream to work with! I felt like I was working with a long time friend. We immediately hit it off when we met at an open house. She made us feel so comfortable. She vouched for us and I felt so confident in her abilities. Highly recommend working with Laurie!
Ken Smith was amazing. I really Appreciated all the great communication and his work ethic in general. It was a very easy and smooth process.
This was the second time we worked with Brian. He facilitated every move and made sure we understood each step. He is professional and thorough. We highly recommend his services!
Eric was extremely helpful throughout the entire loan process. He took the time to explain the process and answered all the questions that I had, no matter how many times I asked about the same thing. Eric was always available for assistance and to write up the offer letters whenever I needed them. I was extremely impressed by his professionalism and his knowledge of the loan process. We ran into one area that he wasn’t familiar with and he spent time researching the topic and got back to me within 24 hours with the answer. Eric worked diligently to get me the best rate and terms for my loan. I highly recommend Eric Foss for any loan needs.
Thank you for taking care of us. You did amazing job and we appreciate it very much. We will definitely do the same business with you in the future!
We have used Washington 1st Mortgage a few times and will continue to- Kevin is great to work with
Very helpful. If you like to save money and find the best rates, give Brian a call!
Brian provides top quality service. He’s helped me with two refinances and I could not be happier with the result. I’m very dumb when it comes to this process and he makes it very simple to understand. For anyone who’s looking for competitive rates and someone you can rely on I highly recommend him.
We worked with Dan Gorman and Cassandra, and they were absolutely the best in getting our loan processed and funded in a timely and professional manner. We would definitely recommend them to any of our family or friends.
Jessica did a fabulous job from start to finish. She is always on top of things. Very timely and professional as well as thorough and happy to go above and beyond. She answered all of my many questions and walked me through the whole process. I felt confident that I was doing the right thing and that everything was being taken care of through the entire process.
Super easy re-fi after a nightmare experience with a previous mortgage company. Thank you so much!
I was referred to Chi Nguyen by a real estate agent here in Wenatchee, WA. I was a first-time home buyer and absolutely clueless about the whole process. I contacted Chi on a Saturday night, because I had just found out that the home I was interested in was about to get an offer from someone else. I needed a pre-approval letter. Chi promptly responded and was ready to help me out. Due to the stories I had heard about getting home loans, the rates, hidden fees and many of the negative aspects that occur, I was pretty skeptical about lenders. The first house did not work out. Regardless Chi did everything quickly and professionally. I dropped the agent I was using at the time who referred me to Chi, and I began looking at other homes with a different agent. When it came time to get serious about another home, I contacted Chi to get a quote, but I also talked to a bank about my options. As I said, I was without experience and wanted to learn as much as I could. The person I talked to at the bank required A LOT more for a down payment, and the rate was higher. This made me wonder what Chi was hiding for his quote to be so much better. I compared the numbers side by side and researched what each fee was. As far as I could tell, there were no hidden concerns, but I knew the truth would come out in the end when the final numbers were drawn up.
I think it was about this time when I asked Chi if he could meet up with me, and he told me that he lived in Kirkland! To my surprise, everything was done quickly and professionally, without a hitch, so location made no difference. I found the house I wanted, and as soon as I was going to put an offer in 2 more people decided to as well. I lost the battle to someone else who must have had a better offer, but within a few days of it going pending, the deal fell through and I put in an offer before anyone else had the chance. I offered a higher number than I had previously and shortened up the closing time to only 25 days! It all had to happen very fast, and Chi was always ready and efficient. The offer was accepted, and we closed on time with no problems at all. What is even more amazing is that I had to put less money down than what I expected, the rate was unchanged, and no hidden fees were added. I couldn’t believe how much better the rate he had was, as well as the amount down. Even the agent I was working with was shocked at how good he is at his job. She said that she will definitely refer her clients to him in the future.
Chi and I actually became friends through the process. He is very personable, and never made me feel like I was asking stupid questions. He answered me with a thorough explanation that was easy to understand and made me feel like I could call him anytime if I needed anything else. Chi Nguyen really knows his stuff when it comes to mortgages. Buying a home is scary when you don’t know who to trust, but I got lucky and had the opportunity to work with Chi. I am fortunate to know him. He was always good at reminding me that buying a home should be fun, exciting and worth it once it is all done. I literally enjoyed the whole process from start to finish. Thank you, Chi.
Excellent in service professional with experience in business
Mary is Awesome!! She was so great about answering our questions and making sure we understood the process. Best part, she got us a much lower rate than what was expected! This lending process differed greatly from our first home-buying experience and we will only use Mary from now on!!
Mary is extremely caring and listens very well. She takes time to explain multiple options and follows through on her promises. She has an incredible knowledge of the mortgage industry and her expertise is obvious. I recommend entrusting Mary with your mortgage needs.
Chi was great to work with and so helpful every step of the way!
Jessica Marshall was very professional, efficient, courteous and overall a joy to work with!
Dali did a wonderful job on follow-up and our service needs! He is very knowledgeable and honest. It was our pleasure working with him. We will not hesitate to recommend our friends and relatives in the future! Thanks again.
Chi Nguyen was absolutely amazing helping us buy our home this December. He would answer our calls, texts, and email so quickly. Chi would also give us daily updates. I will refer all my family and friends to Chi. Thank you for all of your hard work, and kindness during the process.
As a Real Estate Agent, I have had a pleasure of working with Jessica on numerous transactions and she is a consummate professional. She is pro-active, a great communicator, follows through on details and hits every deadline. I can't recommend her enough.
Excellent service all around. Chi is extremely knowledgeable and professional. He definitely made the house buying easy and painless.
Carolyn performed heroically to complete a new package of financing from start to close in 10 days! I have bought and refinanced multiple times and I can tell you that Carolyn is as good as it gets at navigating the challenging world of mortgages. She is totally capable, available, knowledgeable, personable and knows all the ins and outs to get things pushed through and done. Carolyn comes with our highest of high recommendations of top quality, integrity, trust and ability. We would absolutely use Carolyn again the next time financing needs arise.Joseph Engman
Carolyn has been a great Senior Loan Organizer. She was able to get the loan all set up fast and easy to understand. Without her, I wouldn't be sure if I was going to be able to get a loan on the scheduled closing date. She was able to make everything run smooth. Carolyn is awesome!
Carolyn's communication skills are excellent, and she goes above and beyond to serve her clients. She truly cares, shown by the extra time she spent explaining every step of the loan process and answering all our questions. She helped us get the best possible interest rate, checking lock advisory, so we could make the best choice when locking our rate. She was able to close our loan in 2 weeks, making our home purchase go smoothly. We highly recommend Carolyn!
I have nothing but good things to say about working with Carolyn! My girlfriend and I were first time home buyers and went into it knowing nothing. Carolyn's communication skills and expertise from beginning to end made it a very pleasant experience. She will answer all your questions, take the time to make sure everything is explained, and stays on top of her business to make sure nothing slips through the cracks. You can tell she cares and wants the best for her clients. Would highly recommend using Carolyn.
Tryg and his team always offer great advice and can be trusted to handle all the details! They make a tough process go smoothly for their clients!
Always a pleasure to work with Eric Foss. He’s very professional, stays in constant contact and is super efficient
Very Professional and rapid service, everything was first rate. The paper work was accurate and understandable. We intend to use Eric Foss and Washington First when we refinance our rental property.
Dan Gorman has been our broker for years. Where he goes, we go. We refer those we know who need mortgage services, ALWAYS directly to Dan. He is professional and personable. We are very comfortable and confident with Dan.
I have tried getting bids from at least 4 mortgage brokers over the years, in addition to online brokers. Nobody matches Dave in talent, commitment, professionalism, and rates. No One.
Dave Nuber is one of the most professional people we have had the pleasure of dealing with. His attention to detail is second to none. His excellent attitude that he shows through his efforts made us feel like he was in this deal with us. We would be most happy to recommend him to anyone who is looking for a loan of any kind. His prices were competitive. His empathy and understanding of what we were trying to accomplish made us very pleased with our decision to use Mr. Nuber.
Washington First Mortgage finally got me out of refinance purgatory!My partner and I started this process 15 months ago. I had absolute confidence in the value of the property, the income it brings in, and I knew there was a ton of equity.But we were turned down, lender after lender after lender. I’ve lost count of the number of banks we applied with.Granted, we both have serious credit black marks. But we have since acquired several properties and have been up to date on our bills.One lender was about to approve us but their appraiser came in with a lowball value. I challenged it to no avail.Another lender strung us along for MONTHS with a pre-approval, and repeatedly asked for more and more documentation. There was always something new he needed, it was never-ending, and this guy never returned phone calls and never returned emails.Thank God I met Donald Hathaway and in turn, Tryg Satterlee. They told me with confidence that they could do the loan and the process was quick and relatively painless. Thank you, thank you, thank you!
Excellent service, fast process. Made it very easy.
I have known and have done business with Eric for more than 30 years and he is the most honest and trustworthy person in the industry. His knowledge of all programs is outstanding and I hope to do more loans in the future with Eric, none better in the mortgage industry !!
Hans did an excellent job on my refinance. He was very thorough and detailed. He kept me apprised of where we were at in the process and made sure my transaction was smooth and well executed. I couldn't have asked for a better experience! Thank you Hans!
Jeff has the best customer service I have ever experienced! Jeff is amazing and made the process extremely easy for me.
Great experience all over again!
Jeff is an amazing loan officer. He helped me every step of the way
They followed up until all the issues were resolved. Very reliable. Friendly services and answered all the questions in a timely manner. Appreciate their excellent professional work for us.
Thank you so very much for all of your help in securing our loan for our new home here in Maple Falls. You were organized & thorough & professional, as well as kind which made all of the difference in our interactions with you. We put our trust in you and you most definitely came through for us. Thank you for your patience as well as treating us as people rather than just home loan customers. You stand above the rest, Joshua White! Our hats off to you!!
Joshua made the process of buying a home, truly wonderful! He has such a generous heart and is committed to seeing local charities thrive, by donating a portion of his profits to them. He answered all of our questions quickly and we just spoke enjoyed working with him and would recommend him highly!
Josh was not only a pleasure to work with, he was the most attentive, speedy, accurate, creative and positive person I've EVER worked with. He made the whole buying process easy and as stress free as these things can be. The fact that 10% of his commissions go to local charities made the experience even sweeter. I'm grateful to have worked with Josh and will work with him again on future purchases.
I so appreciate Mrs. Rose Anderson's service. I would highly recommend her to anyone I know seeking assistance. Her efforts to assist me were above and beyond.
We recently closed on a home mortgage loan. Our mortgage broker was Kelly Rose-Anderson. We are submitting this letter to congratulate Kelly on a job well done.Kelly located a lender with very competitive rates and provided us with options allowing us to choose our preference regarding fees and rates. Kelly learned we were going on vacation during the processing time and she took care of making sure our loan was processed quickly and accurately.Obtaining a home loan can be quite complicated because of all the rules and regulations involved. Kelly kept an open line of communication with us and answered all our questions to our satisfaction.We would recommend Kelly to friends and family and should we decide to re-finance in the future, Kelly is our first choice.
We are happy with WA first. They did great for us to buy our first property. Everything went well and the loan was closed on time.
Michael streamlined what could have been a stressful process. His excellent communication and thorough info put us at ease and made the process smooth and simple.
Michael is amazing!To start, as an industry veteran, he is very resourceful and help us get a loan above and beyond.He is very patient to answer all the question we have during the entire loan process. Therefore, Not only have we done the correct things by the right time, we but also understand why we do a specific thing at a particular time. This is super helpful for the first-time buyer.When we faced a credit score challenge, Michael really went out of his way to find every possible solution to get us favorable rates. His suggestion on improving credit score worked effectively and was later reflected in the loan we were given.Michael will do everything with his power to meet your requirements. What's more important, he is very approachable and responsive. You will never feel agonized about not finding him when you need.I strongly recommend him.
Have worked with Mike before and will work with him again if the need arises. Thanks!
I myself have been in real estate for over twenty years as an investor and I will continue to use Tryg as my mortgage loan officer.
Tryg was wonderful to work with. He responded to all my questions quickly and always made me feel at ease that he was handling all issues as they arose. I will be using Washington First for all my future endeavors.Thank you!!
Jessica Marshall was exceptionally proficient. She took on my business as I was frustrated by my credit union’s slow response. She took time to explain my options, was patient answering my questions and rapidly replied to voicemail and emails during the process. I would recommend her to anyone.
Brian was great to work with and offered the best products. Thanks!